Privacy Policy

Effective date: October 17, 2026

This Privacy Policy explains how rueseo ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit www.rueseo.com, place an order, contact us, or otherwise interact with our store.

Information we collect

Contact information such as your name, email, phone number, billing address, and shipping address.
Order and transaction information, including products purchased, order value, payment status, returns, refunds, and fulfillment details.
Messages, customer-service history, account information, and marketing preferences.
Device and usage information such as IP address, browser/device details, pages viewed, referring pages, interactions, cookies, pixels, and similar technologies.
Marketing and analytics information, including interactions with ads, emails, and our website where permitted by law.

How we use information

We use personal information to process and fulfill orders, provide customer service, operate and improve the store, send transactional and permitted marketing communications, measure site and advertising performance, prevent fraud and security incidents, and comply with legal, tax, accounting, and regulatory obligations.

How we share information

We may share information with providers that help us operate the store, including Shopify, payment processors, fulfillment and shipping providers, customer-support providers, analytics providers, advertising partners, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, or sale of assets.

Shopify and third-party services

Our store is hosted on Shopify. Shopify and other service providers may process information to provide commerce, checkout, security, analytics, advertising, fulfillment, and related services. Their own privacy terms may also apply.

Cookies and advertising

We and our service providers may use cookies, pixels, local storage, and similar technologies for essential functionality, preferences, analytics, fraud prevention, and advertising. Where required, we provide consent or preference controls for non-essential technologies.

Marketing

You can unsubscribe from promotional emails using the unsubscribe link in the message. We may still send transactional messages about orders or account activity.

Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and in some jurisdictions to object to or restrict certain processing or opt out of certain targeted advertising or data-sharing activities. We may need to verify your identity before completing a request.

Privacy requests: legal@rueseo.com
Customer support: support@rueseo.com

Data retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure.